Customer Services Assistant - Luton, United Kingdom - DB Arriva

DB Arriva

Verified Company

Luton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Can you provide excellent Customer Service?

We currently have a vacancy for a Customer Services Assistant based in Luton Airport and Luton Interchange at our Greenline Sales Desk.

You will provide excellent customer service for all those requiring travel information, giving accurate and detailed information, issue tickets and bookings regarding all aspects of the business with Arriva products.

You will also accurately handle all monies collected with the use of the electronic till and reconciliation with daily banking totals.

This is a permanent position, working 16 hours per week where there will be a requirement to also cover peak periods and absences as and when required.

As this will include weekend work, the ability to work flexibly to meet business demands is essential together with being able to work at our Luton Travel Centre at the Luton Airport or Luton Interchange.

Proven customer service experience, including cash handling and being able to demonstrate excellent communication skills and consideration to our customers' needs are all essential.

You must also be computer literate, have good numerical skills, high attention to detail and be able to work on your own initiative as well as part of a team.

A good local geographical knowledge would be advantageous.
Previous travel shop experience would be a distinct advantage, although full training will be given.
A Level 2 qualification in Maths and English is also preferred."