Administration Team Leader - Bingley, United Kingdom - Ramsay Health Care

Ramsay Health Care

Verified Company

Bingley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Job Description

Administration Team Leader

MRI/CT & Radiology Services | The Yorkshire Clinic

An exciting opportunity has arisen at The Yorkshire Clinic for a 'Administration Team Leader

MRI/CT & Radiology Services'. to lead the administrative services for MRI/CT and Radiology. This role will encompass the day to day operation of all administrative services to ensure the clinical team are supported in providing a safe, effective and efficient service and customers receive 'outstanding' care and services at every contact point.

The Role:

Setting clear roles and responsibilities for all administration staff, ensuring all work is completed to a high standard and timely.
Develop KPIs and SOPs that outlines the administration services requirements for MRI/CT & Radiology services.
Provide strong leadership and role model the Ramsay Values.
Manage rotas to meet needs of the services
Collating data to evidence timely referral to diagnostic timeframes
Providing a 'Customer First' approach in all activities.
Ensuring the patient pathway from referral to diagnostic/procedure is seamless
Supporting the clinical team with all administrative tasks.

IT software knowledge

PACS/RIS/Maxims
Ability to support staff appraisals and one to ones
Chair administrative staff meetings and attend departmental meetings
Manage sickness absence
Ensure staff competencies are up to date

This position requires an individual who consistently exhibits a positive attitude and has a desire to develop processes pivotal to driving and managing our current business.

You will be an excellent communicator, with the ability to make significant change at pace.

With demonstrated computer proficiency (MS Office, Excel and presentation packages) your attention to detail and accuracy is essential as is the ability to manage people and performance.

Essential:

Healthcare administration experience
Private Sector or NHS
Ability to challenge individuals behaviours and manage performance when required
Ability to interrogate data, formulating and analysing reports which will influence team performance
Proven ability to work to deadlines
Ability to manage team resource and within budget
Excellent written and verbal communication skills
Proven ability to work effectively independently and within a broader team environment as required
Flexibility and adaptability to meet the changing needs of the business
Demonstrated excellent Customer Service skills
Demonstrate a good work ethic that includes punctuality, integrity, respect of others and a commitment to professional practice. 'Leading the Ramsay Way'.
Proven ability to lead a team to provide a safe, quality, customer focussed service.
Develop strong partnerships with key stakeholders e.g. Consultants, other departments.
Ensure Key Performance Indicator targets are achieved.
Support the Department in complying with all statutory and Ramsay Health Care UK quality standards.
Lead projects in the development of services and pathways.
Support the Governance Framework evidencing safe and effective service delivery.

As one of the leading independent private healthcare providers in the area, the hospital is set in three acres of woodland in the grounds of Cottingley Hall near Bingley.

Opened in 1982, the hospital provides a number of services from day care to major surgery and general medical care.

Negotiable salary dependent upon skills and qualifications
25 days annual leave
Contributory Pension scheme
Private Healthcare
Life Assurance
Ongoing training and development
Free parking & subsidised staff restaurant

Closing date: 23/03/2023

Committed to quality, equality and opportunity for all_

We care.

It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

"The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.

We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19.