Receptionist - Part Time - Sidcup, United Kingdom - Vets Now

Vets Now

Verified Company

Sidcup, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Veterinary Receptionist - Part Time
**£12.66ph plus benefits

About Us

Vets Now is renowned as the UK's leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country.

With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most.

Join our dedicated team of professionals at Vets Now Sidcup.

Key Responsibilities
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Be the face of Emergency and Critical Care services:

Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.

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Provide updates:

Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.

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Handle administration duties:

Perform administrative tasks accurately.

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First point of contact:

Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.

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Administration:

Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
Providing updates to veterinary staff about patients enroute or clients requiring assistance.

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Client Support:

Be a friendly and reassuring presence, offering support and information when clients need it most.
Act as a liaison between clients and veterinary professionals.

Rota pattern
Saturday from 14:00 to 23:00, Sunday from 19:00 to 23:00 and Monday from 18:00 to 23:00

Plus, a fair share of bank holidays.

What we offer

7 weeks pro rata annual leave
Your birthday as a paid day off
Cash Health Plan provided by Simply Health
Vets Now For You reward gateway giving discounts and cashback with 100's of retailers

- £780 CPD allowance pro-rata

10 hours paid CPD hours annually prorata
Familyfriendly policies including sick, maternity, paternity and adoption pay schemes
UK Standard Pension contributions 5% Employee/3% Employer
Up to 50% discounted staff pet care
Paid volunteering days
Death in service of two times annual salary