Proposition Consultant - Edinburgh, United Kingdom - Phoenix Group
Description
Salary:
Up to £35,000 (dependant on experience), plus bonus, 38 days holiday (inlcluding bank holidays) generous pension, private medical cover, life assurance, volunteering days and lots more
Job Type:
Permanent
Job Contact:
Closing Date:
Friday 3rd February
We have an incredible opportunity to join us here at Phoenix Group as a Proposition Consultant to join our Intermediary Proposition Team in Standard Life.
Who are we?
We want to be the best place that any of our colleagues have ever worked.
We are the UK's largest long-term savings and retirement business with c.13 million customers and c.£310 billion of assets under administration.
As a market leader and FTSE 100 organisation, we understand that our scale and expertise means that we have a key role to play for our customers, colleagues and our communities to help as many people as possible secure a life of possibilities.
We are tackling key environmental and social issues such as transitioning our portfolio to net zero by but we're not done yet.
We've seen huge growth and change, and this means there is enormous opportunity for our 8,000 colleagues to grow alongside us.
Flexible working
You can expect to work in a hybrid manner with time spent working in the office and at home.
We believe that work/life balance offers benefits for customers as well as ensuring that you can balance a successful career with your life outside of work.
We will discuss flexibility, what is important to you and balancing this with business requirements during the recruitment process.We want to hire the whole version of you
We are committed to ensuring that everyone feels accepted and safe at work, and are proud to be an equal opportunity employer.
Everyone is valued at Phoenix regardless of age, gender identity, neurodiversity, race, disability, sexual orientation, religion, ethnicity, socioeconomic background or anything else.
Whether it's joining one of our internal employee networks, being an ally, taking positive action or simply being there to listen, everyone at Phoenix is valued and respected.
If you need any help or adjustments to the recruitment process due to health, disability or anything else, please let us know so we can help you to be the best version of yourself.
The role
You will be tasked with ensuring that our intermediary proposition including our products remain compliant, competitive and suitable for target markets.
In time, you'll be helping to shape the proposition, services and support offered to meet the needs of financial advisers.
You will support and at times leads activity in relation to the development, delivery or ongoing management of Standard Life's Customer and Workplace proposition ensuring that Standard Life's propositions continue to meet customer and employer needs, all regulatory requirements are met, risks are effectively managed and propositions deliver Standard Life's commercial objectives.
- Develop and maintain a deep understanding of intermediary and end customer needs and behaviours, so that proposition design, delivery or ongoing management activity can be tailored to reflect these needs.
- Demonstrate knowledge of how the various propositions fit together for customers and advisers and identify opportunities for improvement. The role has our customers and our advisers at its heart with a key aim to improve how we support them to and through retirement.
- Manage aspects of the propositions under own responsibility to ensure that adviser, customer and business benefits are achieved and maximised, risks are identified and appropriately managed and activity is prioritised.
- Supporting proposition reviews and taking responsibility for progressing actions.
- Using adviser insight to understand how we can design and deliver products and services that better meet their needs and resolve pain points.
- Analysing data to understand advisers and how they use our propositions.
- Work effectively and build relationships with others across the business and work in or lead crossfunctional teams.
- Understand the impact of changes in the wider market legislative, competitive, social and technological and uses this knowledge to help develop, deliver or manage Standard Life's propositions
- Identify and resolve or where appropriate escalate risks and issues in a coordinated manner with others both within proposition and across other parts of the business.
- Evidence that all activity has been carried out in line with all relevant aspects of the proposition governance framework.
- The ability to focus on and manage risk for Standard Life and our customers, thinking about the outcomes for our customers, advisers and our business.
What We're Looking For
- Perhaps you're working for one of the big banks or one of our competitors. Perhaps your backgro
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