Booking Co-ordinator - London, United Kingdom - HCA Healthcare UK

HCA Healthcare UK

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_This is your opportunity to become a vital part of the UK's largest private healthcare provider, specialists in complex care._

Location:
The London General Practice - Harley Street Clinic

Contract:
Permanent and full time 40 hours/week | pm or pm

Salary - £25,000 _depending on experience and skills_

Employment Package:

We will look after you with private healthcare insurance for you and your family, contributory pension scheme and a vast range of additional rewards.

Being part of a large, multisite, and established healthcare group, we can offer career progression, development and support to grow internally, in addition to funded courses.

About the Role
We have a brilliant opportunity for a Bookings Coordinator to join HCA Healthcare UK.

As a Booking Coordinator, you will be the first point of contact for patients via the phone promoting the London General Practice.

You will ensure a professional tone is used at all times creating a safe and welcoming journey for all possible contacts made.

The outcome is to maximise patient bookings and minimise patient cancelations.

Responsibilities

Answer Telephone enquiries in an efficient manner
Book appointments, medicals, covid tests, and varied appointments
Monitoing main practice mailbox and answering enquiries
Process card payments upon appointment booking and create patient invoice
Maintain a positive can do attitude and efficient telephone manner
Maintain LGP's 5 star standard of service accommodating all requests in a professional manner
Coordinating/booking various medicals
Telephone diversion to relevant colleagues in clinic obtaining all required information.
Be a team player and maintain great communication with team
Booking out of clinic visits to patients at hotels, or various locations.

Ideally we are looking for someone who has;

Good general level of education
Computer literate
Previous coordinator experience is essential, ideally within healthcare
Proven ability to work flexibly and accurately with changing priorities and deliver a confidential and highquality customerfocused service.

If you would like to join HCA Healthcare UK as a
Bookings Coordinator and be part of an organisation shaping a healthier tomorrow, we invite you to apply.

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