Cloud Administrator - Newcastle upon Tyne, United Kingdom - Nigel Frank International Limited
Description
newRef: 222222_Cloud Administrator (2nd Line):
England
- £25,000 to £35,000 GBP
- Administrator Role
- Skills: Azure, cloud administrator, consultancy, IT, Project Engineer, O365, OFFICE365, IaaS, IaC, Infrastructure, remote, wfh
- Level: Midlevel
Job description:
Cloud Administrator (2nd Line)
222222_
- Cloud Administrator (Tier 2)
- Fully remote
- This fully remote role offers attractive salary of up to £35,000 and benefits.
- In your first few weeks in this Cloud Engineer role, you can expect to:
- Acting as a point of escalation for Tier 1 issues
- Monitoring the Tier 2 escalation queue
- Handling customer solution issues
- Closing service desk tickets and escalating issues,
- Talk to clients through series of actions via phone, chat, until they've solved a technical issue
- Demonstrable experience in 2nd line support
- Experience in monitoring, patching, change and escalations
- Experience onboarding new customers
- Exceptional Administration skills
- App Virtualisation (RDS, AVD, Citrix etc) skills
- Active Directory skills
- PowerShell skills
- In return for your knowledge and expertise, you will receive a salary of up to £35,000 and benefits package, including private health & dental care, a global bonus scheme and 28 days annual leave.
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