Radiology Administrator - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trust
Nottingham University Hospitals NHS Trust
Verified Company
Nottingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

An excellent opportunity has arisen for a Radiology Administrator role to join our busy Administrative and Clerical team in the CT Radiology Department at NUH.

We will require an enthusiastic and conscientious team player with excellent communication skills who will need to be well motivated and reliable.

It will be essential that the post holder can demonstrate excellent communication skills and be an organised individual, as well as work on their own initiative.

You will also need to be able to demonstrate a clear understanding of confidentiality issues and respond to queries in a professional manner.

Good customer care is essential in this role.

You must be educated to GCSE level, with grade C or above in English and Maths. Computer skills are essential in this role and experience in using Microsoft Word and Outlook is necessary. Knowledge of our hospital computer systems such as Medway, DHR Unity and CRIS systems is desirable.

Taking telephone queries from patients.

Booking/amending appointments depending on the urgency of the referral.

Working on a busy reception and dealing with patients face to face.

Liaising with colleagues and clinical staff of all levels.

General Administration


With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population.

We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH.

We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve.

With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career
Detailed job description and person specification
Please refer to the job description and person specification attached to the advert for the full details.


In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.


With a vision of "working together to be the best for patients", the Radiology Administrator will be will be required to work flexibly across all areas of the Radiology Directorate.

To provide general clerical,
administrative and reception duties, maintain service levels and work in a call centre environment.

This will include receiving and processing imaging referrals and making appointments using the Computerised Radiology Information System (CRIS) in line with Trust waiting time standards.

The post holder will answer calls from patients, external and internal referrers delivering a high standard of customer service.

You will be required to closely liaise with patients, hospital administrative and clinical staff in order to provide a prompt and quality patient focused service.

It is essential that all staff are aware of the need for flexible working arrangements, as individuals must be prepared to work in all areas of the department and on either campus when necessary to
maintain service level.
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