Call Centre Agent - Newcastle upon Tyne, United Kingdom - Communication and solution partners

Communication and solution partners
Communication and solution partners
Verified Company
Newcastle upon Tyne, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Provide customer service and technical support to customers.
  • Answer inbound and outbound calls.
  • Answer customer inquiries in a timely and professional manner.
  • Build relationship with existing and new customers.
  • Identify customer needs and provide appropriate solutions.
  • Troubleshoot customer issues and escalate complex issues to the appropriate team.
  • Provide feedback to management on customer satisfaction levels.
  • Follow up with customers to ensure their needs are met.
This is an excellent opportunity for someone who is looking to gain experience in the customer service industry.


Salary:
£22,700.00-£25,570.00 per year


Benefits:


  • Company events
  • Sick pay

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to Commute:

  • Newcastle upon Tyne (preferred)

Work Location:
In person

Application deadline: 08/09/2023
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