Service Advisor - Fakenham, United Kingdom - KPI People
Description
Service Advisor - Fakenham -
Basic Salary - £25,000 -
On Target Earnings - £29,000 -
**No Weekends
Our client, a busy Franchised car dealership, in Fakenham has the requirement for a Service Advisor to join their successful Aftersales team.
ResponsibilitiesAs a Service Advisor your responsibilities will include:
- Meet and Greet Customers
- Explain to customers the work due to be carried out on their vehicle
- Accurate completion of courtesy car insurance paperwork
- Calling customers with progress updates and advise of any work needed
- Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
- Invoicing work carried out
- Invoice explanation and taking payment
- Quoting, introducing and selling of Service Plans
- Ensuring all Warranty paperwork is correctly completed
- Delivering the highest level of customer service at all times
Experience, Skills & Qualifications
Essential Requirements:
- Customer Service Experience
- Full UK Driving Licence**
Desirable Requirements: - Motor Trade Experience**
Remuneration & Benefits: - Basic Salary of £25,000
- OTE £29,000
- Attractive Benefits Package**
Working Hours: - Monday to Friday 8am
- 5.30pm
- No Weekends
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