Customer Service Advisor - Stockport, United Kingdom - St John Ambulance

St John Ambulance

Verified Company

Stockport, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What's involved:

Department:

Sales & Customer Service

Salary:

£21,500

About the Role
This is a fantastic opportunity to become a customer service advisor within St John Ambulance. If you are passionate about customer service, we would love to hear from you.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You
You will have the ability to build strong and effective relationships with internal colleagues across all levels of the organisation and liaise/negotiate to ensure customer requirements area achieved within a timely manner

To effectively deal and process inbound communications to the Customer Service department
Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the postholder

To ensure you are successful in this role, you will be inducted into a fantastic training and coaching program to allow you to be Confident, Satisfied and Informed

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive:

Competitive salary & pension scheme
Cycle to work scheme
Health and Wellbeing portal access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts you'll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.

Interview Date:
To be confirmed
**Application Review Date: 14/04/2023