Facilities Management Apprentice - Bristol, United Kingdom - Office for Students

Office for Students

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Facilities Management Apprentice

Bristol

£19,372

Plus generous Civil Service defined benefit pension

As an independent regulator for the Higher Education sector in England, the OfS is an interesting place in which to learn and develop your skills.

We are focused on ensuring the best possible outcomes for all students, and the Facilities Management team are at the heart of this work.

Taking responsibility for the safe functioning of our building, we enable the OfS to get on with the important job of delivering even better opportunities for England's students.

About the role:

As an Apprentice with this team, you will take on a varied array of duties, ensuring that our offices, facilities and equipment are operating safely.

From handling front-of-house services and setting up meeting rooms through to handling potential health and safety issues, you will learn from a team who are passionate about their work.

While some maintenance activities will be planned, the team also work reactively, responding quickly to issues as they emerge.

As such, every day will present you with a fascinating range of challenges, and you will have the scope to work closely with colleagues from all departments.

Taking on a number of learning units that will cumulatively contribute to securing your qualification, you may also be required to complete Functional Skills in Maths and English.

As a fully-fledged member of our team, we will see to it that you are learning the type of transferable skills that will set you up for a great career.

You will therefore find plenty of development opportunities with the scope for specialist training, plus a genuinely supportive workplace in which colleagues will really appreciate your input.

Key responsibilities:
Front of house duties

Greeting and inducting visitors and staff to site
Receiving deliveries and liaising with a variety of FM contractors

Delivering FM services

Working as part of a team to deliver agreed service standards for the OfS across the site
Responding appropriately to site queries, requests, or complaints
Undertaking regular procedures and checks
Carrying out reactive tasks as required
Maintain consumable stocks across site (stationery, coffee, etc.)
Distribution and collection of mail
Setting up meeting spaces by arranging tables and chairs
Occasional printing requests
Assisting with furniture moves

Health, safety, and the environment

Fire marshal duties (training will be provided)
Electrical inspection and testing (PAT training will be provided)
Maintain compliance with H&S policies across the campus, following agreed procedures and recordkeeping
Identification and reporting of potential H&S risks/issues

Stakeholder engagement

Effective engagement with internal and external stakeholders, always acting professionally

Team working

Working effectively with other team members to achieve departmental tasks.

Apprenticeship work:

Monthly reviews with a tutor that will support your learning
Workshops that allow you to engage with other learners outside of the OfS
Support from more experienced FM team members
Wider skills; health and safety, employment rights, esafety, equality and diversity, and safe guarding.

About you:
Desired Skills

Customer service
Build relationships with staff to provide assistance, within the role requirement, in a pleasant and helpful manner.

Teamwork

Working with team members to achieve departmental tasks and objectives by contributing unique skills and abilities.

Desired Personal Qualities

Friendly and personable
Responsive to work requests
Willingness to learn

Desired Qualifications

Basic literacy and numeracy
Basic IT literacy

Please note that this role is fixed at 37 hours with a work pattern of Monday-Thursday and Friday The role does not have any remote working and is 100% office based.

Working for us

The OfS regulates the higher education sector on behalf of all students.

We value diversity and the wealth of perspectives, experience, and ideas that it brings to our work, and we strive to embed equality of opportunity in everything we do.

Interviews:
week commencing Monday 19 February