Booking Clerk - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To undertake a comprehensive administration process for all appointments within the department.

To support colleagues and ensure we offer a conprehensive service to our patients

Assist with clerical support in the day to day running of the office area to ensure Service provision is met.

Responsible for maintaining accurate filing system, case notes and other relevant documentation.

To deal, as appropriate, with enquiries from staff, members of the public in person and by telephone, and visitors to the Service.

Assist with photocopying duties as necessary.

Receive goods deliveries to the Service, signing appropriate documentation.

To provide reception support, as and when required, including receiving and admission of clients to the service and assisting with enquiries.

To be responsible for maintaining the administration and storage of data, in accordance with local policies and procedures.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

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To facilitate the booking of patients and ensure correspondance is sent in a timely manner.

To answer and action all telephone queries/concerns reagrding appointments.

To ensure pathways are vaildiated and actioned in a timely manner.

To support colleagues.

To adhered to confidentiality.

To cover in periods of sickness/annual leave.