Service Desk Administrator - Bristol, United Kingdom - Dowry Maintenance (SW) Limited
1 week ago
Description
Company
Job Profile
Reporting to the Service Desk Manager you will:
- Help record and book works via our computerized Works System.
- Assist in planning and communicating workloads to engineers.
- Communicate with customers the current status of works.
- Produce management reports as requested.
- Process expenses claims.
- Process engineer time sheets, job sheets, etc.
- Build positive and professional relationships with customers, suppliers and subcontractors.
- Ensure timely and fully supported invoicing of works completed.
- Timely, accurate and detailed Reporting of all Service Desk activities to the Service Desk Manager/ Managing Director, as requested.
You will require
- Good knowledge of general building refurbishment and maintenance.
- Proven administrative experience with a Service Desk Environment.
- Organisational skills with excellent attention to detail.
- Verbal and Written Communication skills proven at all levels.
- Customer relationship management skills.
- Ability to work on own initiative and in a team with a strong work ethic.
- IT knowledge of Microsoft Office.
Job Types:
Full-time, Permanent
Salary:
£22,000.00-£27,000.00 per year
Benefits:
- Flexitime
- Free parking
- Onsite parking
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- BRISTOL: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative: 2 years (required)
Work Location:
One location
Application deadline: 13/02/2023
Reference ID:
ADMIN23
Expected start date: 01/02/2023
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