Customer Support Advisor - Bristol, United Kingdom - Mitie

Mitie
Mitie
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Customer Support Advisor

***:

Job Overview:


Contract Type:
Permanent (Full Time)


Salary:
£ ,000

Hours: 40 Hours

Location:
Mitie | 1st Floor, Block C, The Chocolate Factory, Keynsham, Bristol, BS31 2GN


Main Duties

  • Raise Annual purchase orders for our subcontractors PPM Works.
  • Building and developing relationships with operations teams.
  • Upload correspondence i.e work sheets, certificates, onto Client System.
  • Provide excellent customer service to meet the expectations and requirements of both internal and external clients.
  • Carry out regular checks on PPM & Reactive job status and close down where required.
  • Support the Operational Manager

What we are looking for:


  • Good organisation and administration skills
  • Accuracy and attention to detail
  • Excellent communication/interpersonal skills
  • Ability to liaise at all levels using tact and diplomacy
  • Enthusiastic with positive "can do" approach
  • Work well during times of pressure
  • Calm nature even temperament
  • A knowledge of the hard services and Facilities Management sectors is desirable but not essential
  • High level of motivation
  • Excellent organisational and planning skills
  • Problem Solver
  • Ability to multitask
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