Client Onboarding Assistant - Birmingham, United Kingdom - Time etc Limited
2 weeks ago
Description
Company Overview:
We are proud to be a Certified Great Place To Work for 2023 and 2024. The prestigious award is based entirely on what current employees say about their experience.
Founded in 2007 we've provided more than 22,000 entrepreneurs and leaders all over the UK and USA with online freelance executive assistants that they can hire by the hour.
Time etc makes it easier than ever for entrepreneurs to get things done and it provides meaningful work to hundreds of people.
We have a fantastic team of 60 passionate, hard-working, and engaged people in the West Midlands who work flexibly, combining time spent in the office with plenty of home-working.
We're proud to have one of the highest employee engagement scores possible (as tested by Gallup) and a Glassdoor score of 4.7.
Position Overview:
Working within our Onboarding team, you will be responsible for having consultation calls with potential clients and assessing whether we can help them with their needs and, if we can, getting them signed up for our service
You are perfect for this role if you love variety, enjoy speaking to people, and enjoy beating targets.
Responsibilities:
- Create an incredible first impression of Time etc with potential clients.
- Consult, listen and build rapport with potential clients to understand their needs.
- Meet and exceed sales, revenue and activity targets.
- Deliver a nopressure sales service to clients and offer suitable solutions.
- Provide exceptional customer service throughout the sales process.
Requirements:
- A proven track record in a sales or onboarding role.
- Demonstrable history of consistently exceeding sales or revenue targets.
- Ability to build rapport, listen and truly understand customer needs.
- Drive, tenacity and resilience.
Benefits:
- Regular performancebased pay reviews + quarterly bonuses
- Professional development and growth opportunities
- Your birthday off plus £25 to treat yourself
- Holiday allowance that increases every year
- Free Netflix or Spotify account
- Your own virtual assistant for personal tasks
- Matched charity donations and personal volunteering days
- Free gym access
- A Macbook Air to use
- Funded therapy
- VIP airport lounge access
- Pension Contributions
- Homeworking package
- Access to training and workshops and unlimited outline courses
- Free Office Lunch & Snacks
- And more
Pay:
From £22,325.00 per year
Benefits:
- Canteen
- Casual dress
- Childcare
- Company events
- Company pension
- Discounted or free food
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Onsite gym
- Onsite parking
- Referral programme
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
Application question(s):
- Are you happy working from home up to 4 days per week and from our Birmingham (Edgbaston) office a minimum of 1 day per week?
- Can you demonstrate exceeding sales or revenue targets on a consistent basis in a previous role?
Experience:
- sales: 1 year (required)
Work Location:
Hybrid remote in Birmingham, B16 8PE
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