Desktop Data Validation Coordinator - Tewkesbury, United Kingdom - Mitie

Mitie

Verified Company

Tewkesbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Due to continued growth we are looking for a
Handover & Acceptance DDV (Desktop Data Validation) Coordinator to join the team, based in our Tewkesbury office but with agile working.

Reporting to the Handover & Acceptance Manager, you will be working closely with other members of the team and Cornerstone.

The H&A DDV Coordinator will review and analyse site acceptance documentation (B/HOPS-R/HOPS), to ensure the correct work activity is captured in all systems, ready for auditing and acceptance.

This will be through revision of all B/HOPS submitted by BP on all contracts. Whilst also updating required client databases and MITIE's own internal database.

_ What are the main responsibilities of the HOP (DDV) __Coordinator_
_?_

Doing Desktop data validation for Handover and Acceptance who review all build handover pack from the build suppliers, Mitie carry out this role on behalf of Cornerstone
Data transfer between systems; review of BP site packs, to ensure they meet with audit criteria i.e CS site 6 digit and 8 Digit numbers,VMO2/ CR Source numbers, site accesssite address and directions details and SOW.
All required documentation and certificates are embedded in B/HOP.
Participate in weekly meetings to ensure progress measures are adhered to.
Management of Defects, including the analysis and reporting.
Work with Specialist Services teams to provide technical advice and support as required
Working with client and third parties to ensure Handover Packs and audits are completed on time, within scope and all issues are escalated and managed through to completion/Resolution.
Assist in Supplier defect clearance meetings and support the wider team to achieve excellent customer service.

Skills & Behaviours

Good Excel Knowledge
Excellent communication and negotiation skills both verbal in writing
Ability to solve problems positively and be pragmatic
Proven ability to work under pressure and be able to prioritise
Team Worker

Qualifications & Experience

Proven Technical competence and experience e.g. C&G or NVQ Level 2/
Experience of working in a technical FM environment
Proven experience of working in telecommunications environment, field experience desirable
Background in management of FM/Telecommunication engineers is desirable
Experience of working with VMO2 CMDB and OMNIX.Cornerstone Siterra.

VF Site Tracker is desirable