Administrator - Arundel, United Kingdom - Country Court
Description
Care Home Administrator - Required at Walberton Place Care Home, in Walberton, near Arundel BN18 0AS -Part of the Country Court Family
Hours:
Monday to Friday, 37.5 hours per week.
Walberton Place offers residential and specialist dementia care in a peaceful setting, providing a safe, secure, and rewarding lifestyle for those with a variety of needs.
The luxury facilities at Walberton Place are often compared to a high-end hotel, while our fantastic staff led by the manager get to know each resident personally, meaning everyone is looked after as part of the family.
JOINING THE COUNTRY COURT CARE FAMILY
We're proud to be a family run business that's grown over the years to a family of 2,300+ employees and over 35 care homes.
ABOUT THE ADMINISTRATOR ROLE
The Care Home Administrator is a vital role, where you will be providing a warm and welcoming service offering the support required to ensure the home meets high standards and delivers the very best care for our residents.
You will support the Home Manager, liaise with our Head Office and be a key part of our team in the home ensuring we enrich the lives of everyone who lives or works with us.
Key duties will include:
- Provide full administrative support to the home and home manager including diary management, minute taking, photocopying, filing and maintaining records
- Provide excellent customer service over the phone, face to face & in writing to customers, professionals, colleagues and family members
- Maintain resident records and archiving in line with GDPR and policy
- Ensure invoices are sent to head office in a timely manner
- Ensure all DBS and employment checks/proof of right to work in the UK.
- Update the learning management system for all staff training
- Ensure all staff data is entered accurately including hours, sickness and holidays are correct according to the job role.
- Be available to travel to other homes if required
ABOUT YOU
We want someone proactive, passionate and ambitious to support us to create the best person-centred environment for our residents and to connect us to our local community.
Ideally you will have extensive administrative experience, with excellent attention to detail, you'll be a positive team player and feel comfortable in a busy and customer focused role.
IN RETURN:
You'll be joining a family business and will benefit from our generous range of benefits which include:
- 28 days holiday (FTE) (including bank holidays)
- Annual pay reviews, pension contributions & enhanced bank holiday rates
- Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
- Refer a friend or resident bonus scheme
- Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
- Annual Staff Awards Programme across all our Homes celebrating our great staff
- Subject to Terms and Conditions
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.
Covid Safety
We operate COVID secure homes and have strict procedures in place to ensure the safety of all residents and staff.
This includes Covid & temperature testing and wearing appropriate PPE to be worn at all times whilst on shiftYou may have experience as
Administrator, admin, clerical, personal assistant, secretary, care home admin, NHS admin, admin support, Care Home Administrator, Hospital Administrator
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