Housing Benefit Assessor - Barry, United Kingdom - Akton Recruitment Ltd

Akton Recruitment Ltd

Verified Company

Barry, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Housing Benefit Assessor
Akton Recruitment has an opening for a Housing Benefit Assessor
The job description refers to the principal duties and responsibilities of the
Post. It does not necessarily list in detail all the tasks required to carry out
these duties and responsibilities.

Process all types of claims for Housing and Council Tax Benefit/Support

including self employed earners, persons from abroad and students for for
rent allowances, rent rebate and council tax reduction claims.
TRA138733 Grade 5 Assessor Job description 2017

Deal with changes in circumstances for all types of claims and other items

which require action in relation to benefit claims;

Deal with more complex correspondence and enquiries as assigned by

management;

Verify claims in accordance with the standard required by the Verification

Framework and requesting further information where appropriate;

Ensure overpayments are correctly classified for recovery purposes and

that action is taken to recover from ongoing benefit where appropriate;

Make decisions on requests for backdating benefit;
Keep up to date with current Housing and Council Tax Reduction

Regulations and best practice;

Deal with customers enquiries by telephone, correspondence, or in person

and conducting interviews;

Identify and report possible fraudulent claims to the Single Fraud

Investigation Team;

Process claims for Free School Meals and Pupil Development Grants.
Give advice to customers on entitlement to other welfare benefits;
Achieve individual performance targets established by management;
Liaise with other Council Departments, other agencies and other persons

affected to ensure our customers receive correct information and advice
about their benefit entitlement and that a customer focused service is
provided;

Resolve issues with payments including cancelled and returned cheques;
Contribute to the achievement of service objectives and performance

targets set out in the Divisions Service and Organisational Development
Plan and Business Improvement Plan;

Contribute to the development and achievement of the Authority's goals

and targets;

Comply with the requirements of any quality standard that may be

introduced;

Maintain the confidentiality of personal data in accordance with Data

Protection Act 1998;

Operate systems through a personal computer;
Ensure compliance with the Council's Financial and Contract Procedure

Rules; Policies and Procedures

Implement the principles of the Council's Equal Opportunities Policy while

carrying out the above duties;

To adhere to Health and Safety Legislation/relevant Council Policies and

Procedures and to take reasonable care for the health and safety of
yourself and other persons who may be adversely affected by your
acts/omissions.

To implement the principles of the Council's Environment Policy while

carrying out the above duties.
TRA138733 Grade 5 Assessor Job description 2017

Such other duties and responsibilities commensurate with the grade and in

accordance with the general character of the job as may reasonably be
required by the Chief Officer from time to time

Housing Benefit Assessor

Housing Benefit Assessor