Customer Service Administrator - Addlestone, United Kingdom - Office Angels
Description
Role:
Customer Service Administrator
Location:
Addlestone, Surrey
Salary & Benefits :
£22,000 + bonus potential
Hours: 8.30am -5.30pm (Mon-Fri)
Are you looking for a new opportunity with an exciting, forward thinking company? Do you want to work in a fast paced customer focused role where no two days are the same? Do you have a good mix of administration and customer services skills? My client areexpanding their Customer Support Team and are looking for someone who is ready to take the next step in their career.
- Ensuring you provide excellent customer service you will provide information, guide through payment plans and handle appeals and complaints, handling all associated administration.
- You will be required to effectively handle customer queries within the timelines set out by the business
- Managing complaints effectively and escalating where necessary
- Working to daily targets / KPIs
About you:
- You will have a good mix of administration and customer services skills
- Confident, with clear communication skills and an aptitude for learning and retaining information
- You are keen to work in a supportive closeknit team
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
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