Order Coordinator - Wolverhampton, United Kingdom - Tarmac

Tarmac

Verified Company

Wolverhampton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Introduction:

At Tarmac, 'who you are' matters. We want to get to know you.

If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

We are currently looking for an
Order Coordinator to join our friendly team in Wolverhampton.

We're working hard to create a dynamic and inclusive environment and it's important that our people come from a variety of different backgrounds.

Role Responsibility:

In the role of
Order Coordinator,** you will be responsible for but not limited to:

Processing customer orders in an accurate and timely manner and that all checks are completed
Developing relationships with the wider teams ensuring collaborative working to deliver national and key account strategies using defined tools and processes.
Supporting and delivering against regional sales targets by converting quotes from customers requesting product into sales.
Managing customer calloffs and record onto system, providing accurate estimate on lead times, also informing the customer of any change in expected delivery time should it arise.
Input and develop ideas how to generate new customer leads and use existing customer knowledge to support the sales team in the delivery and growth of the regional account plans.
Process order changes and cancellations in a timely manner and in line with internal processes.
Provide support to customer relations to enable Complaint resolution in a speedy manner.
Deliver the KPI'S as determined and agreed by the Sales & Service Team Leader
Ability to develop effective relationships with internal and external customers
Effective communication and influencing skills to support goals and objectives
Manages own workload to meet the demands of the role and exceed sales targets
Ability to influence decision makers to support achievement of goals and objectives in line with the parameters in which the role operates

Why Tarmac:

We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:

_Contributory pension scheme_

- _Access to the Tarmac Reward website with discounts on retailers, holidays, etc._
- _Access to our Employee Assistance helpline for free and confidential advice_
- _Access to join our Employee Communities ( employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause_
- _Training and development opportunities_