Apprentice Administrator - Otley, United Kingdom - Workwell

Workwell
Workwell
Verified Company
Otley, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

This is an apprenticeship position.

You will be required to undertake a 12 month training programme, which you will be awarded a Level 2/3 Business Administration Apprenticeship.

Job Purpose
To support the Credit Control team through administrative needs.

You must be flexible, patient, always going above and beyond for your team and the clients you will be speaking to on a daily basis.

The role Is based at our offices in Otley, Leeds.


Main Responsibilities

  • Actively checking the ledger for reconciliations and credit increases where needed daily / weekly.
  • Sending controllers bank updates 3 times daily
  • Morning/Lunch/Afternoon.
  • Responsible for onboarding new clients and ensuing those accounts are setup accurately by contacting these clients.
  • Checking Experian reports on clients before requesting credit checks from insurers to make as we can selfunderwrite.
  • Escalating accounts where agencies have requested higher limits, but the insurance advises a maximum to management team to review.
  • Chasing remittances for unallocated cash on the ledger with the assistance of the controllers.
  • Assisting outsourced team with morning allocations by sending remittances and reviewing account allocation before posting onto ledger.
  • Escalations to management where required for agency disputes on credit limits.
  • Additional Support to the Legal Team

Skills, knowledge and experience desired

  • Team Player
  • Ability to build interdepartmental relationships
  • Multitasker
  • Good communication skills written and verbal
  • Ability to prioritise
  • Ability to demonstrate initiative
  • Confident and professional telephone manner
  • Proactive approach
  • Previous customer service experience
  • Keen Interest In Finance/ Credit Control

Hours and environment:
Full time, you'll work 37.50 hours per week, Monday to Friday. Monday to Thursday 9:00 - 17:00, Friday 9:00 - 16:00

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