Customer Service Executive - London, United Kingdom - Pod Talent

Pod Talent

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

POD Talent are excited to be working with an FMCG client in the heart of London, undergoing massive growth.

With a focus on their technology, this company are at the forefront of the market as a result of their reliable and sleek products.

In this role, you will be managing the relationships with different parties: stakeholders, clients, drivers and other departments internal to the company.

Take care of the communication with the fleet to update the clients and the system with the right ETA
Be the middle point of contact in the company, solving issues on the spot and being sure that the delivery process runs smoothly
Be a decisive point of development of improved customer order process and service delivery.

Minimum requirements:
a background in B2B customer service is essential for this role. You will have

24 years' experience in a customer service role
Experience in FMCG
Good skills in creating and maintain relationship
Advanced Excel skills

About you:
this role requires a range of important skills

You should be:

Highly analytical with an eye for detail under time pressure
An excellent communicator: this is key to enable success in a global role
Able to adapt quickly to new challenges in a growing company

If this sounds like you, get in touch at

Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, InventoryManagement, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies._