Administrator - Cambridge, United Kingdom - Cambridgeshire and Peterborough NHS Foundation Trust
2 weeks ago
Description
Our Perinatal Mental Health Team, a specialist service offering assessments, Groups, 1-1 work with adults who experience mental health problems both post and pre pregnancy, is offering an opportunity to support their work.
This exciting role is available for a highly organised, motivated and enthusiastic person.The Band 3 Administrator position is located at Union house, 37 Union Lane, Chesterton, Cambridge, CB4 1PR within the Adult and Specialist Administration Hub.
The post holder will provide a comprehensive administrative service within their team.
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community.
These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
Please refer to the attached job description and person specification for full details of responsibilities.- Word processing of all forms of correspondence, reports and summaries that are required by the team.
- Undertake diary management for clinicians and/or managers, as required.
- Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
- Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
- Deal with staff and service user requests that may be part of a cash office functions as and when required, and in accordance with Trust procedures.
- Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
- Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
- Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust.
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