Business Support Administrator - London, United Kingdom - Wandle Housing Association Ltd

Wandle Housing Association Ltd

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Administration tasks, as required by the business to help meet the companies' objectives and strategies.

Supporting the Health, Safety and Facilities Manager to ensure business continuity recovery planning for the office is implemented, documented, and tested.

Facilities management tasks, including audits, inspections and assistance in the management of Wandle responsible assets.

Assist on the operational requirements of Wandle's office accommodation and ongoing facilities management, including liaison with the buildings management team.

In addition, to assist the Health, Safety and Facilities Manager with various tasks and duties, to work in line with both the team and Wandle vision, mission and values.

A day in the life:

You will:

Be responsible for inductions to the business, including welcoming all visitors and conducting regular building tours and health & safety presentations.
Manage issuing induction packs, ID cards, and lockers. Ensuring photographs are taken and passes issued in a timely manner.
Liaise with the customers and teams for swift resolution of any queries, ensuring a positive outcome for all.
Manage Wandle's mail requirements, including distribution of incoming items, franking, couriers and administration.
Clean, organise and maintain responsible areas and ensure all systems are working smoothly and efficiently. Auditing and stock control of responsible resources.
Manage a wide range of daily administrative tasks including but not limited to photocopying, laminating, postage, franking, minute taking and binding.
Manage security and visitor passes (activating and deactivation, issuing, logging) and reporting any suspicious activity to the Health, Safety and Facilities Manager.
Process invoices and issue of purchase orders and goods receipts: reconciliation of orders and supplies.
Monitor daily office supplies, order stationary and other provisions ensuring adequate supplies of envelopes and paper are always available.
Manage the setting up of meeting rooms/boardrooms and general upkeep of responsible rooms and the ordering of regular refreshments and milk.
Manage the compliance of Wandle responsible assets such as photocopiers, water coolers, and franking machines are maintained and well stocked. Updating compliance software and tracking of outstanding actions.
Support the business with administration tasks as required, supporting all colleagues including but not limited to Executive team, Directors, Managers, Personal Assistants and other administration colleagues.
Be the First aider for the office, first aid equipment audits and inspections. Make suggestions for first aid improvements and additional equipment/training requirements.
Liaise with external contractors for assigned duties, task issuing, action tracking and general control of contractors, including waste disposal and recycling.
Work with the Health, Safety and Facilities Manager to propose and manage the facilities budgets and bring in on forecast.
Ensure that 'how to' guides are created and maintained, and the intranet space is used effectively to ensure people are wellequipped to manage basic office functions.
Support the implementation of Wandle's health and safety policy and support the health and safety team to ensure that a culture of health and safety is promoted across the organisation. Supporting DSE assessments and equipment procurment.

What you'll need to have:

Experience, Knowledge, Understanding:

Experience of working in an office environment, providing front of house services and administration.
Experience in delivering short presentations or similar to small groups.
Experience in a commitment to delivering a high level of customer service.
A general understanding and experience with Health & Safety regulations at work, relevant to office settings.
Welldisciplined with the ability to work on your own initiative and as part of a team.
Experience of auditing and stock control of office resources and services.
Experience in raising POs, managing invoicing and mail services.
Some experience of asset management and dealing with officebased contractors.

Skills:

Strong organisational skills
Communication skills
Teamwork and interpersonal skills
Customer service skills
Problemsolving skills
Technology and software skills

Qualifications:

5 GCSEs or equivalent
First aid at Work (or willing to obtain)

What next?

If you want to be part of a winning team that takes pride in delivering excellent customer service to our customers and believe you have the skills and experience to be successful in this role, we would love to hear from you.

Interviews will be held the week commencing 4 September 2023.

Please also note that ahead of the final stage interviews you will be asked to undertake a number of online tests/assessments.