Flight Allocator - Crawley, United Kingdom - Wilson James

Wilson James

Verified Company

Crawley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Be Part of Something Amazing. Join Wilson James

As one of the UK's leading aviation-managed service providers, we support making airports safe, secure, and efficient with outstanding levels of customer service.

Become a Flight Allocator based at Gatwick Airport.

THRIVE

What Do You Get from Us?
- £15.23 per hour

-
42 hours per week:

Annual leave of 5.6 weeks per year
Pension Scheme
Retailer Discounts
Mortgage and Financial Advice
Access to mental health support specialists
The opportunity to develop your security career with access to training and development programmes such as apprenticeships and bespoke, inhouse training courses.
Employee Referral Scheme

LIVE

What You Will Do as A Flight Allocator

If you're looking for a rewarding career full of new experiences, exciting opportunities, and career development, then Wilson James is the place for you.

Main Responsibilities

Using the computerised systems available you will constantly monitor the movement of customer aircraft and consider the requirements of every customer against the operational needs or limitations and assign the appropriate resource with the necessary skills and equipment to achieve the task within the required timeframe and to specification
Maintain & practice high level of customer service at all times when conversing with GAL, airlines & passengers etc.
Appropriate phone manner when liaising with GAL, airlines and other 3rd party companies.
Maintain & practice high level of customer service at all times when conversing with GAL, airlines & passengers etc.
Appropriate phone manner when liaising with GAL, airlines and other 3rd party companies.
Ensure that all customers are dealt with politely and efficiently received and assisted with the highest level of customer service in line with EC 1107/2006 and CAP 1411 regulations.

WIN

What We Want from You

Strong verbal and written communication
Conflict Resolution
Customer Service
Observational Awareness
Team Player

To work
at any of our
aviation
sites, an airside pass is essential.

We can provide this for you, so long as you have:

5 years Checkable background (including employment, self-employment
, career gaps, benefits, and education**
How to Apply:Let's change the world and make a difference.