Administrator - Clough, United Kingdom - Platinum Recruitment NI Ltd
Description
This is a temporary role working for a busy health centre on a temporary basis covering increased demand. This is a fast paced environment people focussed and driven by efficiency and responsiveness to client needThis busy role will involve the following responsibilities
a. Process and prioritise incoming post
b. Scan clinical correspondence onto EMIS using Docman
c. File scanned correspondence/EDT onto patient's medical records
d. Enter test results/clinical data/vaccination data from clinical correspondence onto EMIS/VMS as directed/required
e. Distribute clinical correspondence as required
f. Troubleshoot any queries/problems concerning scanned correspondence
g. Support the practice team with all general administrative duties
h. Assist with gathering of statistics and information when required
i. Photocopy documentation as required
j. Record and process requests for information using IGPR/EMIS ie SAR's, insurance reports/solicitors letters, DVLA, ESA, PIP etc
k. Deal with telephone enquiries from patients and insurance companies with discretion and confidentiality and liaise with management regarding fees
l. Adhere to strict guidelines for General Data Protection Regulations (GDPR)
m. Ensure new patient records are received electronically and imported onto the clinical system (GP2GP)
o. Arrange appointments, tests and follow up appointments of patients
p. Process referrals using CCG as requested
Maintain a clean, tidy working area at all times
You will possess GCSEs in Maths and English and at least 1 years experience in a customer care environment & administrative setting.
Monday to Friday 37 hours daily shift will be 8 hours but you need to be available 830am to 6pm
There might be occasional requirement for work out side of your core office hours
Job Types:
Full-time, Temporary contract
Contract length: 3 months
Salary:
£10.42-£11.50 per hour
Benefits:
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Clough: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
Language:
- English (required)
Work Location:
In person
Application deadline: 02/09/2023
Reference ID: 777777
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