Business Support Officer - Guildhall, United Kingdom - West Northamptonshire Council

West Northamptonshire Council

Verified Company

Guildhall, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

About the role

This is an opportunity to contribute to a service which provides housing solutions and positive outcomes to the residents and customers of West Northamptonshire Council in housing need.

You will be primarily supporting the two rural offices of Daventry and South Northants with the ability to support the Northampton office when required.

This is a proactive role which focuses on providing a full range of business support for the Housing Options Service to support the residents and customers of West Northamptonshire Council.

What will you be doing?
You will be providing business support to the Housing Solutions Team.

The varied responsibilities include but are not limited to:

organising and providing secretarial support to meetings, assisting with customer enquiries via all methods such as mailboxes, telephone and in person.

You will be providing financial support with obtaining quotes, raising orders, checking invoices and receipting goods ready for payment. Also, supporting the temporary accommodation function.

It would be advantageous but not essential to have some experience or knowledge of service operation for public sector working in the following areas:

Homelessness
Social housing registers
Temporary accommodation

About you

If you are organised and prefer to have a wide range of responsibilities then this role would be an excellent opportunity for you.

Effective communication skills are important as you will be required to link with a range of stakeholders and support some of the most vulnerable residents in West Northamptonshire demonstrating an awareness and understanding of other people's behavioural, physical, social and welfare needs.

About us
We're a new council, following one of the largest shake-ups in local government reform in recent history.

As a new authority, we're embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.

Our vision at West Northamptonshire Council is 'to make West Northants a great place to live, work, visit and thrive'.

We truly stand by this and work hard every day to make this a reality.

Our corporate values, THRIVE, stand for:
Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

At West Northants Council, it's about our people.

People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge.

Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.

West Northants Council, where careers thrive.
Our benefits
We offer a wide range of benefits to our employees, these include:

Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.

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Cycle to Work scheme.
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Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
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Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.

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Car Lease scheme:

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Payment of professional subscription / membership:

If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.

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Employee Assistance Programme

We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.

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Ongoing training and development opportunities.
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Our West Ways of Working

We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.

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Making a difference

If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.