Credit Control Assistant - Bromley, United Kingdom - Excelcare Holdings
Description
Credit Control Assistant k
Excelcare are a privately owned care provider based in the heart of Bromley, Kent.
We have an exciting opportunity for someone to join us as a Credit Control Assistant within our Finance Team specifically to support the credit control/income function.
Reporting to the Income Manager and working with a well-established team and hardworking team, the role will be based at our Support Office in Bromley and is a full-time position.
The hours are 9.00am - 5.30pm - Monday - Friday
We are ideally looking to appoint somebody immediately to this role.
As a Credit Control Assistant your main Duties and Responsibilities are:
- Ensuring that credit control queries are solved and brought to a close.
- Updating the Coldharbour billing system daily with information regarding our customers who are residents within our care homes.
- Maintaining billing information, cash posting and allocations
- Creating and monitoring revenue details, cash allocation and debt management.
- Checking financial information regarding the customer, to ensure accuracy of detail and that it is all recorded correctly
- Reconciling client accounts to clarify the balance outstanding position
- Calling to chase outstanding debts and late payments.
- Building and maintaining relationships with Local Authorities and Health Authorities to aid chasing for purchase orders and payments
- Taking responsibility for all outstanding debts of assigned business division
- Review processes continuously and to look for improvements to help streamline for the business regions
About You:
- Educated to A Level
- AAT or Part qualified would be desirable
- Excellent and empathic telephone manner as this is a business to consumer credit control position
- Be meticulous with excellent attention to detail ensuring that queries are resolved accurately
- Be solutions orientated and resolve problems have an investigative mind.
- Intermediate IT skills including knowledge of Excel and billing software.
- Previous experience gained in a similar role within a business to consumer environment
- Experience of managing debts from Local Authorities and consumers
- Be meticulous with a thorough approach
Benefits of joining us include:
- Team appreciation Week and annual company events
- Refer a friend bonus of £500 for anyone that you recommend and starts working with us* 33 days annual leave (including bank holidays)
- Working for a company who really care about their staff
- Contributory pension
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