Injury Case Handler - Newcastle upon Tyne, United Kingdom - Winn Group

Winn Group
Winn Group
Verified Company
Newcastle upon Tyne, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Winn Group, home to Winn Solicitors, On Medical and On Hire, is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents.


Due to ongoing expansion within the OIC (Official Injury Claim) department of the First Response Team, we are looking to recruit for Injury Case Handler.


Benefits:

-
Competitive base salary of £22,000-£25,000 plus bonus:


  • 22 days holiday, plus bank holidays, and an additional birthday holiday:
-
Three-day bonus holiday for full attendance:


  • Option to buy & sell 3 holidays per year:
-
Additional holidays for long service:


  • Training, development and career progression opportunities:
-
Fully funded recognised training and qualifications:

-
Employee discount scheme:

-
Corporate Metro Scheme:

-
Bike to work Scheme:

-
Pension scheme contribution:

-
Company social events:

-
Employee Assistance Confidential Helpline:

-
Death in service insurance (3x salary):

-
Staff referral bonus scheme:

-
Annual flu jab and eye care scheme

  • Ensure the client obtains the appropriate level of compensation for their personal injury and losses.
  • Handle telephone enquiries from clients and sources regarding their case.
  • Ensure that all evidence is uploaded to the relevant claims portals.
  • Ensure that all disbursements incurred are proportionate and recovered from the other side by uploading them to the relevant claims portal.
  • Maximise the recovery of other Winn Group costs.
  • Report issues, problems and compliance breaches in a timely manner to the appropriate level of management.
  • Deliver a level of Client Care in accordance with SRA regulations.
  • Follow the Department procedures and processes along with Company policies at all time.

Person Specification:


  • Experience working in a commercial environment
  • Ability to work towards shared goals and objectives
  • Experience of demonstrating effective teamworking within a commercial environment
  • Cooperative and flexible approach
  • Ability to identify where problems may arise and adopt a solution focused approach
  • Demonstrate effective communication and good interpersonal skills
  • IT literate
  • Commitment to own personal development
Work Remotely

  • No

Job Types:
Full-time, Permanent


Salary:
£22,000.00-£25,000.00 per year


Schedule:

  • Day shift
  • Weekend availability

Experience:

Contact Centre: 1 year (preferred)


Work Location:
One location
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