Customer Service Representative - Birmingham, United Kingdom - Raven Marketing
Description
About us
Raven Marketing is a small business in Birmingham. We are professional, agile and customer-centric.
Our work environment includes:
- Food provided
- Casual work attire
- Onthejob training
- Regular social events
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information to customers about products and services.
- Troubleshoot customer issues and provide solutions.
- Maintain customer records and accounts.
- Resolve customer complaints in a timely and efficient manner.
- Follow up with customers to ensure satisfaction.
- Identify customer needs and recommend appropriate products or services.
Salary:
£25,813.00-£26,126.00 per year
Benefits:
- Casual dress
- Company events
- Free or subsidised travel
- Free parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
More jobs from Raven Marketing
-
Waitress / Waiter
Manchester, United Kingdom - 5 days ago
-
Call Centre Customer Service Advisor
Belfast, United Kingdom - 5 days ago
-
Retail Sales Associate
Belfast, United Kingdom - 2 days ago
-
Sales Adviser
Birmingham, United Kingdom - 2 days ago
-
Call Centre Customer Service Advisor
Belfast, United Kingdom - 3 weeks ago
-
Call Centre Advisor
Southampton, United Kingdom - 3 weeks ago