Front Desk Administrator - Bicester, United Kingdom - The Menu Partners

The Menu Partners

Verified Company

Bicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Menu Partners is a diverse food business supplying hotels, pubs and restaurants up and down the UK with whole, prepared or cooked food.

Within our group of businesses, we also have Absolute Taste, a leading event catering company, Absolute Taste Inflight our Private Jet catering business along with two farm shops, a pub and so much more.

Come and join an exciting company which is expanding very quickly and looking for the right people to come and join our teams.

In return, we develop individuals to be the best they can be and help them along their career paths.

Purpose of the Position:

To complete a detailed deployment and debrief of driver. To ensure all administrative tasks are completed. And legislation is complied with.**
Key Activities & Responsibilities:

To ensure that all drivers are deployed, and statistics recorded into the transport system.
To ensure that all drivers are debriefed at point of return to depot, and statistics recorded into the transport system.
POD's are checked and filed
Check drivers POD'S for returns is completed in full by driver, so credit can be issued to customer. Ensuring the returns note is attached to the POD.
Download driver digital tachographs as part of debrief and report any driver infringements.
Ensure all POD's are returned by customers, and all POD's are signed and dated by customer or driver for unmanned deliveries.
To ensure all defects are recorded on defect log
To ensure all POD's are printed before the route is due out
Filing of paperwork (Completed defects, Nil Defects etc )

Key Management

Ensure all customer keys are signed out and back in, ensuring that they are placed back in the key box's on return to depot.
Ensure all back haul paperwork is completed in full by the driver
Escalating issues to line manager where applicable
To ensure all drivers have a fridge printout of the journey ( Transcan )
Maintaining communication between all in house departments
To ensure all vehicle breakdowns at road side are phoned through to relevant party and that the logistics coordinator is notified of breakdown, so customers can be contacted.
To ensure all IDT (Inter Depot Transfers ) paperwork is printed before the trunk is due out
To ensure all allocated vehicles are inputted against route number on the tasking spreadsheet.
To ensure the driver has the tools to complete the route, ie maps, keys etc as part of the route pack
Update vehicle status board, with vehicle VOR's
To ensure the operation is legally compliant at all times (Driver hours, WTD, Vehicles )
Ensure holiday request forms/payroll issues are passed on to the relevant manager

***
Key Attributes:

Customer focused and solutions driven
Good communication skills
Analytical mind set
Understanding of how costs will impact the business
Team player with a understanding of people,
Open minded and able to embrace and influence change
Able to work under pressure in a competitive market place
Ethical and honest
A "can do and will do" attitude.
Able to deliver results

***
Major Contacts:
Internal

Customer Services
Operations
Agencies
Planning
Driver

External

Customers
Other suppliers

Working Pattern: 45 hours per week (AM Shifts),

Monday to Friday, EO Saturday

Please Note:

This description is based on the company's assessment of the requirements and functions of the job as of the date the description was prepared.

It is a general guideline for both managers and employees but it does not claim to be an exhaustive list of all aspects of the job.

The company reserves the right to modify the description at any time, or to vary the duties and responsibilities of the job on either a temporary or indefinite basis to meet the requirements of the company's business.

INDFOH