Care Coordinator - London, United Kingdom - Acacium Group

Acacium Group

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Care Coordinator

Pulse Nursing at Home (Part of Acacium Group)

London Office (Appold Street - EC2A 2AP)

Permanent, Full Time

£24,500 (+ Annual Bonus) rising to £26,000 after 6 months

Shift pattern - Monday to Friday, mixture of 7am-3:30pm & 10:30am-7pm

(Hybrid working, 3 days in office & 2 days working from home)

Unlock your potential

If you are looking for an opportunity where you can make a difference to peoples lives on a daily basis using your exceptional customer service skills? Then look no further.

As an Care Coordinator you will be responsible for providing world class customer service and administration support.

You will act as an initial point of contact for customers and support with enquiries from clients, agency workers and the wider operations of the business.

It is a really rewarding role where your actions can improve peoples lives every day.

Part of the Acacium Group, Pulse Nursing at Home provides flexible, bespoke care for people living in their own homes and communities.

We provide a lifetime solution that can adapt to changing healthcare needs.

We're passionate about our people and proud that the services we provide achieve the highest standards of compassionate care, supporting choice and empowering our clients to live the life they want.

Everyday you will

Creating monthly rotas for home care patients, managing carers and Nurses to fill the rota with as much coverage as possible.
Be resilient with your approach to work always presenting professional, courteous and knowledgeable behaviour to clients, service users, field staff and

colleagues.

Liaise with external clients to enhance client relationship to support business growth, often establishing additional demand and promoting nurse availability.

What's in it for you?
In return for your hard work, we can offer you career development and a range of exciting company benefits including:

Dedication to developing you and your career

- we can give you the tools, guidance and support you need to be successful in your career

Unlimited learning & development opportunities right at your fingertips

- including fully funded qualifications

Pension scheme matching up to 5%
Gym Flex discounted gym memberships which are UK wide
Regular team socials including drinks and nights to popular local restaurants.
Discounts on restaurants, shops, bars and cinemas
Free flu vaccinations
Annual company holiday for top performers, this years luck winners will be going to Rio de Janeiro, could this be you?

Join us and make a difference

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further.

Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry.

We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do -
Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part of shaping the future of society and improving people's lives

To thrive in this role, you must ideally have...

Exceptional interpersonal and communication skills, both written and verbal
Experience in a customer service or customerfocused environment
The ability to work well under pressure and meet deadlines whilst remaining resilient and working at a fast pace
The drive to learn and grow your skillset to improve performance on a daily basis
Previous exposure to a administrative or Healthcare background would be desireable

Our Inclusion Commitment: