Sales Advisor - Swindon, United Kingdom - Imagine Cruising

Imagine Cruising

Verified Company

Swindon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title - TravelSales Advisor for Holidays

Position - Full Time - Permanent
. This role includes working at weekends and evenings on a rota basis.

Based - Royal Wootton Bassett, Swindon, Wiltshire

Reporting to - Sales Manager

Salary - £21,000 - £25,000 basic + uncapped commission

Realistic on target earnings in first year: £55,000

Benefits - Company Bonus + Pension contributions + Medical Benefit

About Imagine Cruising

Established in the UK in 2011, founded by experienced travel entrepreneur and CEO Robin Deller along with co-founder Natalie Maye.

Imagine Cruising are experts in creating luxury Cruise and Stay Holidays, selling over 60,000 holidays a year with a turnover in excess of £200m.

Located in the UK, our Head Office is home to a team of over 200 who specialise in creating competitively priced, unique cruise packages targeted at both traditional cruisers and the "new to cruise" market.

In addition to our cruise holidays, we also create a selection of luxury land-based holidays that are unique to every individual that take them on a journey into the heart of a region.

Expansion over the years have enabled us to open offices in South Africa, New Zealand and Australia (Brisbane & Perth) with a total of over 300 employees globally.

Imagine Cruising believes in developing the knowledge, capability, and skills of all staff throughout the company.

That may mean from time to time we will ask staff to be flexible in working and supporting different areas of the business either within your own team or through working with colleagues on projects and activities around the business.

This will help develop both individuals and the company as a whole in our fast moving and developing business.

Job Purpose

As we continue to grow, we are looking for a dynamic, highly driven and focussed person who loves sales and can demonstrate their ability in achieving KPI's.

In this role there may be future opportunity to travel to one of our offices overseas if you are eager to learn and you can sell the amazing holidays we provide to our customers.

Sales is the first part of the customer journey with Imagine Cruising; therefore, we are looking for an individual who has the required passion and skill to provide excellent service to our potential customers.

Typical activities:

To service inbound sales calls and understand the customers' needs, build rapport and offer expert cruise and land holiday solutions
Provide excellent service to all our customers, adapting the approach taken for each call.
Create fantastic customer engagement, understand the customer's requirements, pitch and close the sale
The ability to offer the customer alternative solutions if the original offering does not meet the customer requirements
Meeting, or exceeding, company KPI's
Making accurate cost calculations, and providing customers with quotations quickly and efficiently
Produce accurate administration work to complete booking process
Work proactively as part of a small team within a large department of Sales Advisors (circa 30+ people) bringing energy and drive to a fast moving and dynamic environment
Work effectively with other departments to ensure understanding of products

Skill set required:

Essential

Highly motivated salesperson who is results orientated, driven to accomplish goals and have a high degree of self motivation
Able to understand profit and loss calculations and basic business finance, e.g., gross margin percentages and calculations
Proven sales history with the ability to hit company KPI's
The ability to identify with customers, establish rapport and build relationships
The ability to adapt style to provide the customer with a personalised service
Must be able to organise themselves in order to achieve targets/KPI's
Takes responsibility for actions and results
Has the ability to thrive under pressure
Can demonstrate resilience and focus on opportunities, high quality and business profit.
Has excellent communication and listening skills
Can be flexible in approach and able to work weekends and extended or additional hours to suit business requirements.
Great attention to detail
Good working knowledge of Excel, Word, Outlook and the internet.

Desirable

Must have experience of call centre sales or travel sales

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Job Types:
Full-time, Permanent

Salary:
£21,000.00-£25,000.00 per year

Benefits: