Cryoease Distribution Scheduler - Worcestershire, United Kingdom - Air Products

Air Products

Verified Company

Worcestershire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Job Description and Qualifications

CryoEase Distribution Scheduler, Worcester

More about the role
An exciting opportunity to join the Distribution Team

As the

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CryoEase Distribution Scheduler, you will look after the effective routing of the CryoEase delivery fleet, ensuring the most cost-effective routes are produced within the agreed external and internal service levels.

You will work closely with the technical service and order management teams, to consistently find low cost and highly efficient solutions to emergency requirements.
Also working closely with the distribution and fleet teams, you will need to ensure close management of driver hours, helping guarantee they are adhered to and controlled effectively, resources are prioritised and allocated accordingly, working time directive laws are always met whilst maximizing the utilization of driver's time as well as meeting all internal and external requirements for vehicle maintenance.
Your success in this position depends on your creative approach to problem solving, a strategic awareness, strong interpersonal and communication skills and most importantly, the ability to work well under extreme pressure, whilst maintaining the high customer service expectations and internal KPIs.
Key relationships with the Order Management and Technical Services Team, the Distribution team, including all of Fleet management, the drivers and their respective supervisors are also the foundation of your success in this role.
You will be reporting to the CryoEase Scheduling Supervisor

_LOCATION:

Worcester_

_

WORKING ARRANGMENTS:
Sunday to Thursday - 9am to 5pm (shift payment on top of the base salary); hybrid set-up available; occasional requirement to work overtime - mainly for holiday and sickness cover as required (infrequent)_

As the CryoEase Distribution Scheduler, you

will

Be responsible for defined delivery schedules daily, ensuring efficiencies are maximized, whilst meeting all required service levels
Ensure workload is balanced across the entire resource base
Ensure the scheduling software is regularly maintained and all parameters and rules are accurate, providing suggestions and resolutions for ongoing problems
Monitoring all relevant telemetry accounts and internal forecasting tools, scheduling deliveries accordingly and any reporting all technical problems to the relevant person/department
Providing resource suggestions/requirements to the Scheduling and Distribution teams, regarding driver and truck allocation, in line with ever changing customer requirements and altering demands of the fleet
Ensure CSO hours are managed closely, in line with the working time directive and that hours are managed locally as well as across the UK ensuring resources are fully utilized and managed accordingly
Be responsible for any daytoday resource changes, ensuring relevant departments are communicated to and resource worksheets are maintained accurately
Ensure all emergency requests are answered within specified timelines and SLAs are always adhered to, reporting any potential deviation from this to the necessary authority
Ensure all required daily reports are completed within a timely manner, and any actions from these reports are communicated accurately
Agree and coordinate new customer requests, particularly commission fill requirements, liaising with internal and external parties
Provide constant phone availability for Planning related requirements, including Customer Service as well as CSO's and Field Operations
Work additional and differing shifts at the request of the CryoEase Scheduling Supervisor and in line with the operational needs of the business

As the CryoEase Distribution Scheduler, you

already are or have

Strong analytical skills and can solve complex problems in a logical fashion
Able to make decisions under time and resource constraint
Able to plan activities to meet demands
Able to work on own initiative and collectively as a team
Proven ability to identify customer needs and proactively respond
A highly motivated, selfstarting individual
Able to effectively review own performance to ensure compliance to job requirements
Ability to learn technical and functional material to perform effectively within Air Products
SAP and LBShell
Excellent PC skills and display an aptitude to learn
Ability to identify opportunities for improvements and make recommendations
Excellent interpersonal skills; proficient communication skills, both written and verbal with demonstrated ability to effectively interact with employees at all levels of the organisation
Demonstrating respect and professionalism when interacting with others

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We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by Air Products, will be contacted.

At Air Products, we work in an environ