Sales Administrator - Moulton Park Industrial Estate, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Moulton Park Industrial Estate, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sales Administrator

Interviews in January

Location - Northampton

Salary - £22,000 per annum

Reed are working with a local business to recruit within their Sales Administration team, the purpose of the role is to support customers with their orders and answer incoming customer queries.

Duties of a Sales Administrator

Process customer orders Keeping customers updated with their orders
Processing product returns and crediting customer accounts when required
Ensure the company's procedures are followed while meeting company SLAs Work with other departments to resolve customer queries

Experience & Skills Required

Previous experience of call handling with customer queries in a B2C capacity
Ability to resolve customer queries effectively
Attention to detail when checking account and order details
Numeracy and Literacy to a good standard for communication purposes
Ability to manage priorities and workload
Good working knowledge & experience with Microsoft Office software including Outlook, Word, Excel

What's in it for you?

Paid Holidays
Company Pension
Parking on site
Full industry & product training
Company CRM training

Why work with Reed?
Full support throughout the recruitment process including but not limited to Inside knowledge of the client and their expectations

Hint and tips from your selected consultant
Professional Interview
Preparation to help secure your new role
Salary negotiations on your behalf at offer stage
Periodic check ins once in your role to ensure you are happy & it is as expected