Luxury Senior Sales Associate - Edinburgh, United Kingdom - Mandeville Recruitment Group
Description
Sales Associate wanted for a prestigious, luxury brand in Edinburgh City Centre.My client is an international luxury retailer which has a dedicated local and international clientele.
This is an amazing opportunity to join this beautiful brand.
They are now looking for a Sales Associate to join them at their central Edinburgh location.
You must have the skills to offer exceptional customer service and go that extra mile for the client as well as be a fantastic team support.
What you'll do:
- Support the sales team to ensure an extraordinary client experience to maximise sales and commercial opportunities in store and via outreach
- Build and maintain a loyal client base of Very Important Customers (VICs) Super VICs & top clients
- Communicate, engage and energise the team to maximise performance using service metrics
- Support the manager(s) creating an inclusive working environment with a clientfirst culture
- Support the team using service metrics in absence of manager(s) to deliver sales and profit results
- Support the manager(s) developing the team product knowledge and selling culture
- Expert in clienteling and digital tools, store systems and procedures, cash management and able to interpret key business reports
- Uphold & coach Brand standards and Brand presentation
- Communicate product and client feedback to buyers & manager(s) and coordinate marketing initiatives and price changes
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