Team Administrator - East of England, United Kingdom - Cadent Gas
Description
Team Administrator
Contract Type:
Permanent
Location:
Hybrid / East of England
**Salary: £24,954 - £29,358
About the role
As a Team Administrator you will be responsible for providing administrative support via different communication channels in a timely manner.
Working as a team is key in this role in order to work together and contribute to a culture of continuous improvement and service excellence by adhering to agreed standard operating procedures and making suggestions for improvements.
Key Accountabilities
- To provide comprehensive administrative support to the Customer Operations team
- To ensure support is provided to meet team and wider business objectives and requirements
- To facilitate and efficiently coordinate and administer key activities
- To assist with the smooth running of the team including diary management, purchase orders, reporting, maintenance of systems and records, ensuring accurate and uptodate documentation and information is held
- Coordinate the flow of information from both internal and external stakeholders
- Creating adhoc and bespoke KPI reports for the Management team, providing key and relevant data as and when required from a variety of different sources
- Produce standard reporting from the IMS system (near misses/hazards)
About You
- Appropriate academic qualifications
- Previous administrative experience
- Customer Service Experience
- The ability to develop and hold relationships
- Be inquisitive with an interest in developing existing skill set and learning new skills
What's In It For You
Here at Cadent, we are committed to supporting our employees to get the best out of themselves.
For this role in particular we can offer:
- Ample opportunity for progression within the business
- Mentoring and guidance opportunities
Benefits
- We offer a host of benefits to suit your lifestyle and support your wellbeing
These include:
_
- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- 25 days holiday, plus statutory days, and an option to buy more
- Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
- Strong focus on supporting you as an individual including:
- hybrid working
- strong commitments to ED&I
- generous family provision policies
- Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
- My Offers membership card offering discounts and savings from hundreds of retailers
- 2 paid volunteering days per year
- Free gym access at the Ansty office, as well as a 'Gympass' scheme providing free or heavily subsidised local gym memberships
We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it.
Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what's possible for the role.
About Us
At Cadent we're excited to be part of the future of UK energy We've got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.
Together we're shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.
Diversity and Inclusion
Don't meet every single requirement listed?
We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive (disability) and the Cadent Military Community can't wait to welcome you
Circle Back Initiative
- Be part of something big. Help shape the future of gas for generations to come._
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