Expert Liaison Administrator - Chorley, United Kingdom - Speed Medical
Description
Join our Expert Liaison team
Speed Medical is one of the largest providers of medico legal reports in the UK, working in partnership with solicitors dealing with personal injury claims.
As well as medical reports, Speed Medical can also obtain medical records, provide rehabilitation services and any further treatment required following a personal injury.
Our Values:
-
Customer First
- We listen to the needs of our customers and always put them at the heart of what we do.
-
Real relationships
- We nurture real relationships with honesty, integrity, and transparency.
Strive for excellence
- We inspire every member of our team to go the extra mile and deliver outstanding service.
Make an impact
- We work smarter with our colleagues, our customers and their clients to leave a positive impression.
One team, one vision
- We are one team unified with one vision and all work together to achieve it.
The Role:
Experience is preferred but not essential. Full training will be provided
The role of the Administrator will involve:
- Proactive recruitment of providers to the panel
- Ensuring all providers are suitably qualified and hold relevant licenses
- Reviewing gaps within the network and undertaking strategic recruitment
- Building relationships with providers and ensuring they achieve the companies expected service level requirements in terms of service and quality
- Fee Negotiation and cost management
- Database maintenance
- Ensuring that we meet all requirements and targets for our Medco providers
- Ensuring all medical experts have contracts in place and are complying to service level agreements
Personal Specifications:
- Excellent relationship building and communication skills written, verbal and active listening
- Negotiation skills
- Positive, calm, and productive
- Highly motivated, organised, and proactive
- Precise with a high level of attention to detail
- Ability to make judgement based decisions
- A keenness to learn and develop and pick up new skills
- Ability to multitask and prioritise
- An enthusiastic team player, keen to work closely with our experts and other departments.
You should be a people person who enjoys building relationships, someone with a can-do attitude, someone who isn't afraid of a challenge and is comfortable speaking and negotiating costs with potential providers.
- Ability to work under pressure in a dynamic environment to address business needs
- Computer literate
Package:
- 37.5 Hours, Monday-Friday
- Flexible working: We offer the ability to work from home/office on completion of training and a probationary period
- Company Stakeholder Pension
- 20 days Annual Leave plus Bank Holidays
- Free hot drinks
- Optional health care scheme after a qualifying period
- 2 work parties per year
Job Types:
Full-time, Permanent
Pay:
£23,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- Onsite parking
- Store discount
Schedule:
- Monday to Friday
- No weekends
Work Location:
Hybrid remote in Chorley
Reference ID:
Administrator
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