Assessor Training and Engagement Lead - London, United Kingdom - Oxygen People

Oxygen People

Verified Company

London, United Kingdom

4 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is a renowned professional qualifications and global membership organisation, working with Civil Engineering. They are currently looking for an Assessor Training and Engagement Lead to join there team in Central London.

The Role:

To be responsible for developing and delivering a programme that ensures reviewers and assessors are recruited, trained, inducted and that they remain competent and engaged.

Duties and Responsibilities:

Providing excellent customer service to current and potential reviewers and assessors through the delivery of a robust training and communications programme
Work with the marketing team to develop and deliver an effective reviewer recruitment campaign each year to meet recruitment targets
Organise the annual reviewer CPD and engagement programme to ensure they remain competent, up to date with procedures and best practice
Creating regular newsletters and information bulletins.
Building in regular networking opportunities for the reviewer community, both in person and online, around the conference, briefings, training events, and CPD webinars
Prepare papers for consideration by the appropriate panels, as required
Deputise for the QA, Training & Engagement Manager in their absence.
Manage the designated budget for programme related expenditure

What we are looking for:

The ability to plan events and activities including budgeting, logistics management and coordination
Experience of developing, launching and running new products or services particularly training initiatives would be advantageous
The ability to analyse data and identify trends and areas for improvement
Project management of smallscale projects is desirable
Ability to communicate and influence through use of strong written, verbal, and digital media skills
Excellent customer service and interpersonal skills
Excellent time management skills and ability to prioritise workload
Ability to motivate self and others
Data management experience of CRM database systems
Knowledge of Visio and MS Project
Intermediate MS Office, in particular Outlook, Word, Excel, PowerPoint
Qualified to degree level or equivalent compensating experience.

ICE Group benefits include: