Customer Representative - Edinburgh, United Kingdom - Communications and Solutions Partners Group
Description
As a Customer Representative, you will play a vital role in providing excellent customer service and ensuring customer satisfaction. Your strong communication skills and attention to detail will enable you to accurately record customer information and provide personalized recommendationsDuties:
- Engage with potential and existing customers to understand their needs and preferences
- Educate customers about our products and services and assist them in making informed purchase decisions
- Effectively communicate the value proposition of our offerings
- Perform data entry to accurately record customer information and order details
- Upsell additional products or services to enhance the customer experience
Experience:
- Strong communication skills with the ability to effectively communicate with customers from diverse backgrounds
- Strong communication and interpersonal skills
- Customercentric mindset with a passion for helping people
Salary:
From £25,237.09 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Edinburgh (preferred)
Work Location:
In person
Application deadline: 13/11/2023
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