Licensing Technical Support Officer - Oldham, United Kingdom - Oldham Council

Oldham Council
Oldham Council
Verified Company
Oldham, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Place & Economic Growth

Public Protection - Licensing Service


Ref:
G3/OL-77581


Contract:
Permanent


Salary:
£21,968 - £24,054 per annum (Grade 3)


Hours: 36.66 per week


Based:
Sir Robert Peacock House, Vulcan Street, Oldham, OL1 4LA


Closing Date:
Monday 8th May 2023


Shortlisting & Interview Dates:
TBC.

Job Description & Person


Role Overview:


To provide technical support to the licensing team, covering the broad range of licensing functions, providing advice and guidance to applicants utilising knowledge of the licensing regime and various policies.


Key Responsibilities:


  • Liaise with members of the public and other key stakeholders including but not limited to Elected Members, Greater Manchester Police, Greater Manchester Fire & Rescue Service and others.
  • Manage own workload and prioritise work in line with statutory timeframes laid out in licensing legislation. Be able to adapt and change direction quickly from one area of licensing to another in line with service demands and workload received.

Key Requirements:

To succeed in this role, you will need as a minimum:

  • Experience of working in a busy administrative role working under extreme pressure and meet deadlines
  • Experience of working with members of the public, and with other agencies, including a demonstratable understanding of the concept of customer care
  • Ability to remain calm and confident when dealing with confrontational situations face to face and over the telephone


Oldham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.


About Us:


Oldham is committed to developing a Co-operative future; one where citizens, partners and staff work together to improve the borough.

Anyone joining the council is coming into an ambitious organisation with big plans.

We are working hard to build a brighter future for our borough and we need people from a wide range of backgrounds to continue delivering the best for our communities.


The Council has a clear set of Values and Behaviours, our Values outline how we do business and we share these borough wide with our residents, partners and businesses.

Internally we have translated these values into five cooperative behaviours which outline the priority areas of focus for all staff at all levels.

You can view the Values and Behaviours on our Greater. Jobs pages Working for Oldham

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