Utilities Debt Controller - Cardiff, United Kingdom - Savills

Savills

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role Overview

Key Responsibilities

Manage utility debt through debt report reconsiliation and money recoveries for the supplier
Liaise with energy suppliers to ensure queries and escalations relating to the debt are resolved effectively
Organise and participate in regular meetings with suppliers to ensure accurate data is shared, escalations are managaed within agreed contractual terms and payment updates are shared
Recovering Credit Balances for clients
Provide a high level of customer service.
An excellent working knowledge of Word/Excel/PowerPoint/Outlook is essential.
Maintenance of internal databases, folders and systems to ensure accurate and organised storage and provision of data. This includes use of multiple systems and collaboration with other teams.
Managing high volume / own workloads using our query management system, and ability to prioritise.
Proactively monitor and assess data to identify and correct any inaccuracies or corrections.
Liaise with energy suppliers to ensure queries resolved effectively, be integral to regular meetings with suppliers to ensure completion of outstanding tasks for each supplier.
Seek to continually review, optimise or improve on current practices.
Plan and organise workload to meet existing team/client requirements.
Maintain a high level of professionalism when dealing with clients and colleagues.
Exercise confidentiality and discretion at all times

Key Skills

Relevant experience in an Accounts Payable or Credit Control Role
Microsoft Excel
You can adapt to new systems easily. Optima experience an advantage.
Previous Experience in the Utilities industry is an advantage.
Attention to detail.
Strong written and verbal communication skills
Team player
Good telephone manner
You have a great eye for detail and enjoy investigating and solving issues
You thrive in a dynamic and constantly evolving environment You're a selfstarter and are handson

Team Overview
Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team.

We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process.

If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.