Bookings Co-ordinator - Wakefield, United Kingdom - Space Dental

Space Dental

Verified Company

Wakefield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Booking Coordinator

Company:
Space Dental

Location:
Wakefield

About Us:

Space Dental is a leading provider of innovative dental solutions, dedicated to delivering exceptional patient care and superior dental services.

Our commitment to excellence and patient satisfaction sets us apart in the industry, and we are continually seeking talented individuals to join our team.

Position Overview:

We are currently seeking a detail-oriented and organised Booking Coordinator to join our team at Space Dental.

The Booking Coordinator will play a vital role in managing patient appointments, ensuring smooth scheduling, and enhancing the overall patient experience.

Key Responsibilities:

Coordinate appointments for patients, taking into account dentist availability and patient preferences.
Confirm appointments with patients, providing necessary information and addressing any inquiries or concerns.
Maintain accurate records of patient bookings, cancellations, and rescheduling activities.
Collaborate with dental professionals and staff to optimise appointment scheduling and patient flow.
Utilise booking software or systems to streamline scheduling processes and improve efficiency.
Assist in resolving scheduling conflicts or issues to minimise disruptions and maximise patient satisfaction.
Provide exceptional customer service throughout the booking process, demonstrating professionalism and empathy.
Contribute to the development and implementation of booking policies and procedures to enhance overall effectiveness.

Qualifications:

Previous experience in a similar role, preferably in the dental or healthcare industry.
Excellent organisational and time management skills, with the ability to multitask and prioritise effectively.
Strong communication skills, both verbal and written, with a customercentric approach.
Proficiency in using booking software or CRM systems.
Detailoriented with a focus on maintaining accurate records and documentation.
Ability to work well independently as well as part of a team in a fastpaced environment.
Problemsolving skills and the ability to handle challenges or conflicts calmly and efficiently.

Benefits:

Competitive salary
Comprehensive benefits package, including dental coverage
Opportunities for career growth and advancement within Space Dental
Positive and collaborative work environment focused on patient care and team success

Benefits: