Luxury Travel Consultant - London, United Kingdom - Ten Group

Ten Group

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_Calling Travel Experts who are seeking to join __an award-winning, crisis-resistant travel and leisure company working on specialist products. This is hybrid working so gives you that work life balance that everyone wants_**Ten is looking for a passionate, motivated and resourceful individual to join our Travel team. As a Luxury Travel Consultant you will be fulfilling leisure travel requests on behalf of our members, including luxury journeys on behalf of high-net-worth members, complex flight-inclusive itineraries covering several destinations within Europe and world-wide. We are hiring best-in-class talent who are passionate, entrepreneurial, and want to work in a globally diverse organization with a strong team culture.

Your exceptional customer service skills, commercial judgment, skillful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue, and repeat usage of Ten for travel and other jobs throughout the business.

**_
Who We Are_**Ten is the global leader in the highest quality lifestyle and travel concierge services.

We are passionate about providing exceptional service and using our insider know-how, contacts and buying power to help our members get the most from life, wherever they are in the world.

With 22 strong global office network with over 1000 employees, we use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services.

Ten Lifestyle Group - This is what we do

Key Responsibilities:

Preparation of tailormade offers and travel documents, preparation of travel programs, obtaining visas and administrative processing
Active crossselling of lifestyle services for travel enquiries
Commitment to supporting the delivery of Ten's environmental, social and governance goals, and promoting policy adherence

Requirements:

Have the required authorization to live and work in the
United Kingdom

Strong and proven track record in Europe leisure sales as well as worldwide itineraries
Experience in
Travel retail or Tour operator environment essential:
Experience and sound knowledge of
GDS (preferably Amadeus)
Professional fluency (written and spoken) in English.

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Additional EU Language (German/French/Italian) proficiency is a big plus

Impeccable listening skills, willingness to learn, and ability to work well in a team environment
Ability to multitask, assist where needed, maintain strong attention to detail, resolve problems independently, and work well under pressure
Energetic and motivated team player who enjoys the challenges
You have strong communication skills and love to provide excellent service and quality daily

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Flexibility:

Ability to work shifts and weekends. ( This position is a 40-hour work week with day / evening shifts. Shifts are either Tuesday - Saturday / Sunday - Thursday ; between the hours of 8:00 - 21:00 GMT / with at least one late shift per week).
- _Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement._

Please note this position is not for a lateral entrant/career changer.

Benefits

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role.

We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

**_
Rewards designed around you..._**- A
competitive salary will reflect experience, and performance bonus structure
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Flexible work arrangements. Hybrid work in our London Offices / fully remote offered out side of commutable distance to London
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Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
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Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
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Extra Rewards. Lucrative Ten Loyalty Rewards program.
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Remote Working Holidays:

- possibilities to Travel and Work
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Employee Discounts. Access to lots of great travel and entertainment discounts as our clients' members would

Be part of our
global, dynamic, and inclusive Team, with diversity at its core.

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Genuine career opportunities within a dynamic and international company.

Commitment to Diversity
We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, wi