Call Centre Sales Advisor - Liverpool, United Kingdom - Switch Advisor Ltd

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

About us
Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive.


Our work environment includes:

  • Modern office setting
  • Casual work attire
  • Safe work environment
  • Onthejob training
Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service/Sales team in Liverpool.

The Call Center Representative will be responsible for building and maintaining relationships with new customers and working with the sales team to achieve company goals.


Requirements:

-
No experience needed:


  • Ability to work in a fast paced environment, prioritize multiple tasks, and meet deadlines
  • Excellent verbal and written communication skills
  • Ability to work overtime as needed
  • Ability to multitask, prioritize, and manage time effectively
  • Basic computer knowledge required
  • Ability to work in a fast paced environment, prioritize multiple tasks, and manage time effectively

Responsibilities

Serve as the main contact for customer inquiries in a fast-paced environment

  • Assist sales team with project and customer support needs as needed
  • Act as the primary point of contact for customer support for product training needs (when needed)
  • Build rapport with new and existing customers over the phone
  • Communicate with customers regarding order status, product features, and pricing
  • Respond to customer complaints in a timely manner
Immediate Start date.


Salary:
£24,855.00-£25,156.00 per year


Benefits:


  • Canteen
  • Company events
  • Employee mentoring programme
  • Sick pay
  • Transport links

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Liverpool: reliably commute or plan to relocate before starting work (required)

Work Location:
In person

More jobs from Switch Advisor Ltd