Customer Service Operative - London, United Kingdom - The Black Cat Talent Co.
Description
Customer Service Operative (Lost Property)
Full time, Temporary position
London Marylebone Station (NW1 6JJ)
Hours of work:
A rotational basis between Monday - Saturday. Shifts to be either, 08:00 - 16:00 or 12:00 - 20:00.
We are currently looking for a Customer Service Operative (Lost Property) to join a team of railway station staff based at Marylebone Station.
Typical tasks could include:
- Manage and process lost property received at all Chiltern Railway sites
- Liaise with all Chiltern Railways locations to collate and collect Lost Property
- Manage and organise Lost property items ensuring clear systems are upheld
- Maintain adequate level of knowledge to use the lost property system and associated systems
- Adhere to lost property policies and procedures
- Log all lost property items and contact owners identified
- Provide a highly visible and professional appearance at all times.
Experience & Skills required:
- Excellent communication skills both verbal and in writing.
- Flexibility to carry out a variety of tasks at any time as requested.
- Good customer service skills.
- Be able to work well as part of a team and use your own initiative when working unsupervised.
- Be open to working additional or different hours to contribute to the smooth operation of the station.
Job Types:
Full-time, Temporary contract
Salary:
£9.50 per hour
Benefits:
- Free or subsidised travel
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- London, NW1 6JJ: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 1 year (preferred)
Work Location:
One location
More jobs from The Black Cat Talent Co.
-
Business Administration Apprenticeship
Redditch, United Kingdom - 2 weeks ago
-
Export Documentation Clerk
Tipton, United Kingdom - 6 days ago
-
Administrator
Wednesbury, United Kingdom - 3 weeks ago
-
European Logistics Co-ordinator
Redditch, United Kingdom - 6 days ago
-
Customer Service Apprentice
Wednesbury, United Kingdom - 3 weeks ago
-
Customer Service Advisor
London, United Kingdom - 1 week ago