Clerical Officer - Worcestershire, United Kingdom - Penderels Trust

Penderels Trust

Verified Company

Worcestershire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Home based, but needs to be local to, DY11 9GW

Salary:

The full-time equivalent is £20,048 per annum, increasing to £20,240 after probation, the pro rata salary is £10,836 per annum increasing to £10,940 after probation.

Please note there will a further salary increase applied in October.

Hours:20 hours per week

Days / Times:
Working days & times open to discussion.

Closing date:
Thursday 27th July 2023

Interview date:
Interviews will be taking place via video conferencing software. Further details will be discussed with applicants who are shortlisted for our screening telephone call process.

The Role - Your main duties will include:

Providing a professional customer service experience to all callers on behalf of the Appointeeships service
Providing clerical support to all staff including production of letters and other paperwork, producing invoices and minuting meetings
Managing the CRM database, including the uploading of new referrals and other relevant documentation on behalf of the team
Producing accurate statistics and reports
Receiving and recording all incoming/outgoing mail and faxes
Monitoring and replenishing office stationery stocks

Skills, Experience and Qualifications
We are looking for someone with the following attributes:

Good working knowledge of Microsoft Office packages (including Word, Excel, and Outlook)
Ability to input and maintain accurate data records.
Ability to manage workload effectively.
Ability to work as part of a team and on own initiative.
Ability to work flexibly and to deadlines.
Ability to produce business correspondence to a high standard.
Experience in a customer service environment
Experience of minute taking
Minimum GCSE Grade 'C' or equivalent in English and Maths