Credit Controller - Hammersmith, United Kingdom - Marsh & Parsons
Description
We are looking for an organised and analytically focused Credit Controller to join our team in Hammersmith.You will be responsible for ensuring that all outstanding payments are chased, collected, and allocated in a timely manner and that due protocol is followed.
Key Responsibilities
- Chasing debt through systematic phone calls and letters
- Managing monthly debt reports which are circulated to relevant parties
- Keeping internal stakeholders up to date with case progression
- Buildings relationships with Head Office and Branch staff
- Allocating payments from credit/debit cards, or bank transfer
- Working closely with our Client Accounts Team in mutual support
- Offering advice to other departments in respect of debt recovery or issues of compliance
Key Skills and Experience
- Credit control experience preferred, or comparable account management experience
- Good numeracy
- Proven customer service skills
- Personable with a diplomatic and confident phone manner
- Assertive and highly motivated
- Ability to stay calm under pressure
- Strong communication and negotiation skills
- IT literate
Company Benefits:
- Generous reward packages with uncapped commission
- Fast track career options
- Pension contribution scheme
- Comprehensive training programme from apprenticeship to industry qualifications
- Team and social events
- Birthday day off
- Generous holiday allowance, 25 days+ (including extra days for long service)
- Paid day off to volunteer at the charity of your choice
- Wellbeing support
- Beauty and fitness discounts
- Enhanced Maternity and Paternity
- Season ticket loan
- Cycle to work scheme including Forest bikes
Salary:
£30,000.00-£36,880.99 per year
Benefits:
- Company pension
- Onsite parking
- Work from home
Schedule:
- Monday to Friday
Experience:
- credit control: 1 year (preferred)
Work Location:
In person
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