Cleaning Working Team Leader - Derby, United Kingdom - Mitie

Mitie

Verified Company

Derby, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

40 hours - Monday - Friday

05:00-13:30

Job Overview
Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer.

Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.

Main Duties

To undertake successfully all training required to deliver the cleaning role
Adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures.
To lead the cleaning team ensuring all scheduled jobs are completed on time and to standard. To cover all absences/holiday by using additional labour/hours and not exceeding the budget
To deal with all complaints quickly and efficiently and report immeadiately to the Supervisor or SSM.
To report any maintenance defects and raise with the help desk
Responsible for the management and correct use of all equipment and PPE within your team
Report on a daily/shift basis to person of authority
Assisting the Supervisor with operational organisation in absence and complete return to work forms and one to one meetings
To asssit the Supervisor with staff inductions, site inductions and produce and carry out each individuals training needs for your team members
To complete scheduled Audits on time when the Supervisor is absent or on annual leave
Ensure you & your teams operate within Mitie's code of conduct and QSHE at all times
In the supervisors absence, order materials as required for your team tasks
Ensure all daily check sheets are signed and dated
Be available to be flexible in terms of shift patterns, this will includes days and weekends.
Ensure staff hours of work are accurate
To attend training to develop relevant knowledge and skills.

What we are looking for

Cleaning experience is preferred however training can be provided.
Excellent communication skills with positive disposition
Good degree of written and spoken English
Willing to take on training that could benefit yourself and the business needs
Ability to work alone and as part of a team
Be flexible in approach to work load
Excellent customer liaison skills together with a commitment to customer service
Uses own initiative where appropriate
Works harmoniously with others and treats all with dignity and respect