Receptionist - London, United Kingdom - Alexander Mann Solutions (AMS)

Alexander Mann Solutions (AMS)
Alexander Mann Solutions (AMS)
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities of the role:
As a Receptionist you will be responsible for**:

  • Using judgement, intellectual ability and initiative, complete tasks and undertake instructions from the NEC Client Services Manager and adjudicators, in line with established policies and procedures;
  • Actively contribute in the delivery of a comprehensive support service within London Tribunals;
  • Complete tasks within the reception assistants' area of work and, concentrating on the busiest areas in a fastpaced work environment, play a full part in contributing to the output of the team;
  • Deal with a wide range of personal, written and telephone enquiries to the service, and queries from adjudicators;
  • Identify case management issues and enquiries which require the attention of London Tribunals' management team and tribunal assistants, undertake preliminary enquiries and refer on where necessary.
  • Experience in a front of house reception role within a formal environment, working effectively as part of a team to deliver a highquality publicfacing service;
  • Experience of working in a legal environment (desirable);
  • A clear understanding of working in a statutory environment and dealing with service users who may be unhappy with a tribunal decision in their case (desirable);
  • Clear understanding of the nature of administering an appeals service with independent adjudicators making legally binding decisions (desirable).
Working hours are 37.5 per week, covering Monday - Friday on a rota basis.

Next steps
**_
This client will only accept workers operating via an Umbrella or PAYE engagement model._**AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business


Job Reference:
AMSCWS00787
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